Listings
This article will explain what listings are and show you how to navigate your listings in your Maryland Justice Passport organization account.
Last updated
This article will explain what listings are and show you how to navigate your listings in your Maryland Justice Passport organization account.
Last updated
Listings are how the Maryland Justice Passport system displays and directs referrals. When service providers choose where to refer their client, they can filter the listings by the client’s legal issue and county to make an informed referral. Listings are separate from organization profiles because some organizations have different programs in different counties, or different staff in other locations.
You need to have at least one listing in order to receive Passport referrals. Many organizations will only need one listing. However, some organizations need more than one listing if the legal issues they accept change based on geographical area, and/or if they have different staff in other geographical areas. See the section for more information.
If you do not see an "Edit" button, that means you don't have the ability to edit your organization's listings because you are not an admin. If you think this is a mistake, contact your supervisor to make you an admin.
You only need to create more than one listing if your services or staff change based on eligibility criteria – geographic area, income guidelines, etc. If you want to modify conflict checks, point(s) of contact, or case types for programs with the same criteria, do so within the listing using the legal issues feature. If your services or staff do change based on eligibility criteria or geographical area, create a listing for each program, with all appropriate details for each one.
If you need to make another listing, follow instructions on .
After adding in a listing, you need to include at least one legal issue to the listing. If all of the legal issues in your program have the same point(s) of contact and the same need (or not) for conflict checks, you can add them all at once. If legal issues have different point(s) of contact, or if some legal issues need a conflict check and others don’t, add the legal issues separately.
If conflict check is required for the legal issue, the point(s) of contact will receive an email notification and have access to limited client information to conduct the conflict check. If the client is approved, staff can have full view of the Passport. If conflict check is not required, staff can view the client's Passport once it's been referred.
Pinging is what we call referral partners getting access to the Passports of litigants who are referred to your listing. If you turn pinging on, your point(s) of contact will get emailed about new clients and get access to each new Passport. If you turn pinging off, no one at your organization will receive notifications or access to Passports referred to your listing. The litigant will see your organization’s information in their referral and reach out to you.
On the "" page, select the Listing Name that needs a legal issue added. This will take you to an overview of the listing.
Your options for points of contact come from the staff list in your organization profile. You can add as many people as you’d like. If you don’t see a name you’re looking for, add it to your staff list (see the for instructions).
On the "" page, select the Listing Name that needs its legal issue's conflict check updated. This will take you to an overview of the listing.
On the "" page, select the Listing Name that needs its legal issue's points of contact updated. This will take you to an overview of the listing.
Your options for points of contact come from the staff list in your organization profile. You can add as many people as you’d like. If you don’t see a name you’re looking for, add it to your staff list for instructions).
On the "" page, select the Listing Name that requires a pinging preference update. This will take you to an overview of the listing.