This article will show you how to navigate add, delete, and update roles for you staff in your Maryland Justice Passport organization account.
Your staff page should contain everyone at your organization who might use the Maryland Justice Passport system. Putting someone in your staff list gives them the ability to log into the platform and allows them to be a point of contact for Passport referrals.
There are two types of staff account roles:
Admin: can edit all organization information, staff, and listings. They can also view and edit passports that have been referred to their organization.
Staff: can only view organization and listing information. They can also view and edit passports that have been referred to their organization.
How to view staff
Select the People page on the left-hand side of the menu.
Click on "My People" underneath the People page. This will take you to an overview of all the accounts associated within your organization in the Maryland Justice Passport platform.
How to add staff
On the "My People" page, select the "Add New" button. This will take you to a new screen where you need to fill out the following information: Organization, First Name, Last Name, Title, Email, Phone, and Role.
When entering the email address, make sure to verify the email. Currently, you cannot update the email address. You will need to delete the account and add the staff member back in with the correct email address.
Click the "Save" button to save your updates.
After you click "Save," you are taken to an overview of the new staff account profile. When you click back to the "My People" page, you can see the new staff account added to the organization.
It may take up to 30 seconds for the new person to show up in the staff list. Refresh the page if you don't see it after 30 seconds.
How to delete staff
On the "My People" page, select the account you want to remove. This will take you to an overview of the staff account profile.
Click the "Edit" button.
Under "System Role" select the drop-down menu to reveal the different roles associated with accounts. Click "Remove user."
Click the "Save" button to save your updates.
Go back to the "My People" page to confirm that the staff account was removed from the organization.
It may take up to 30 seconds for the update to show up in the staff list. Refresh the page if you don't see it after 30 seconds.
How to change roles
On the "My People" page, select the account that requires a role update. This will take you to an overview of the staff account profile.
Click the "Edit" button.
Under "System Role" select the drop-down menu to reveal the different roles associated with accounts. Click "Admin" or "Staff."
Click the "Save" button to save your updates.
Go back to the "My People" page to confirm the role update was made.
It may take up to 30 seconds for the update to show up in the staff list. Refresh the page if you don't see it after 30 seconds.
